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[Question] JLC AD warranty dilemma (alien.top)

submitted 1 year ago by LogiSlam@alien.top to c/watches@style.land

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Hi all,

An AD has let me know they have a JLC piece I want for a very good price. However, it’s a piece that was returned to them and exchanged for another piece after 6 months.

The watch has some stickers still on and seems to be in very good condition.

The AD seems to be saying that I’ll have full factory warranty on it and, even if the previous owner activated it with JLC, I’ll still have 7.5 years warranty left.

However, if the watch was activated and registered on the JLC site by the previous owner (the AD doesn’t seem to be able to confirm this), how would I be able to transfer its ownership to me in the eyes of JLC?

The AD says in their own records it’ll be recorded as mine, but they are not being clear on how to manage my registration with JLC if the watch had indeed been activated previously.

Is there something fishy going on here? Anything I’m missing?

Please let me know your thoughts?

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[–] lmmo1977@alien.top 1 points 1 year ago

Maybe worth to contact JLC?

https://www.jaeger-lecoultre.com/us-en/contact

[–] randyy308@alien.top 1 points 1 year ago

Just register the watch under your name and they will move it? Does JLC only warranty the original owner or something?

[–] jtell898@alien.top 1 points 1 year ago

Warranties are generally tied to the watch, not the owner. If you have a signed/dated warranty card you don't need to show ID or anything, it should be honored.
Worst case scenario - it sounds like you're getting the watch at a savings of > the cost of one service from AARP. If so the absolute worst case scenario is the watch shits the bed and they don't honor the warranty so you'd pay out of pocket, but you'd still be getting a fresh watch with the service warranty and you'd still be cheaper than a standard JLC at AARP.