this post was submitted on 21 Jun 2023
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Synology

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Synology

This is a place for all topics regarding Synology hard- and software - especially (but not limited to) their NAS devices.

Just one thing: Let’s please be pleasant to each other and respect that people have different experience levels. Some are pros, some are noobs, yet everybody may have good ideas or interesting questions to ask and comments to make, and all of these shall be heard and appreciated. ❤️

And since we know from TV that all IT nerds 🤓 are h4xx0rs and wear hoodies all the time (if not even ski masks) in front of their computers, I chose an appropriate banner image (image credit).

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My Synology is on LAN but not connected to internet (lemmy.world)
submitted 1 year ago by what_is_a_name@lemmy.world to c/synology@feddit.de
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I am a bit at a loss what to do next.

2 days ago I got some notifications that Synology could not reach my box. When home I began checking and in fact most things could not find the box. (though fascinatingly SMB could access the box - Lightroom was happily seeing its files on the NAS).

Then I used Synology assistant and found the box (with a new ip ..ugh). But even when I connected the box is not connecting to the internet. I can access it via WIFI on my LAN .. I see the router sees the box, but I cannot connect to the internet.

(I attempted restoring network settings from backup, I rebooted router and box .. no change)

Has anyone seen anything like this before?

Is there any good guide how to re-set and set up network settings and external access ?

If I need to restore to factory settings what is the best way to get back up ad running after? and not lose my data?

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