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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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submitted 1 year ago by Late-Peach389@alien.top to c/framework@hardware.watch

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I’m just wondering how long it usually takes for framework’s support to reply to service requests. I understand that they are probably slammed with requests with all the preorders getting shipped so I’m just wondering how long its been taking for support to email back.

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[–] locomoka@alien.top 1 points 1 year ago

I submitted a ticket yesterday and received two replies already from support

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