Hi, can't reproduce on my end. What OS and app version are you using? Did you report it from the app, or got a ticket number with support?
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Thanks for your response! My version info is below. I sent an email to Proton support around the time I made this post. (This is speculation, but given how many upvotes the post has in a low-traffic community, maybe I'm not the only one experiencing this.) I will share here what I learn from Proton support
Mac OS 11.3.1.
Proton VPN 3.3.4
Just as an FYI, I saw this post and upvoted it, despite not having run into this issue, so others might have done the same. I like to encourage visibility of posts like this so people get answers and I think it's good for Lemmy.
Best of luck!
Thanking you :)
I've noticed that the ad-blocking in most VPNs can't stop most advertisements from loading. Edit...However, I've been using the adblocking in proton for a long time now and even when I did a trial run without adguard installed, I noticed that zero ads loaded in windows and the count of how many things got blocked was really high in a matter of minutes every time I made a new connection to one of proton's servers....edit end
I'd recommend adding adguard for desktop to your setup. There's a lifetime license available $80 USD for 3 devices on the lifetime plan..
Maybe even start using brave browser with brave's adblocking and fingerprint blocking set to aggressive as well as adguard for desktop.