Use tracking, to ensure delivery. Or don't accept PayPal lol
Entrepreneur
Rules
- No Personal Attacks - criticism of ideas is allowed, attacking people is not.
- Self Posts Only - links can only provide supplementary material. Your post must contain enough content to have a discussion.
- No “How To Get Rich Quick” posts - This community is not about making a quick buck. Posts asking the community how to make $X, without making specific reference to a reasonable idea, are not tolerated.
- Avoid unprofessional communication - Please treat fellow entrepreneurs like respected coworkers, label conversations if NSFW and avoid deliberate provocations.
Please feel free to provide evidence-based best practices, share a micro-victory, discuss strategy and concepts with a frame work, ask for feedback, and create professional conversation. Treat every post as if you're at work and representing the best version of yourself.
Ignore it, slippage is a part of business and not worth the effort. Unless it's high dollar amount in which lawsuits are appropriate. Having a camera in the packing area helps. There's also UPS or whatever shipping to file a claim. Must have been damaged in shipping.
Can you make it someone else's problem? Amazon and Shopify have fulfillment services you can use. Recalculate the costs in the light of the fraud the customers are doing and the amount of work you'd have to do to mitigate it or the losses from the fraud.