this post was submitted on 17 Nov 2023
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What do you do with customers who try to scam you by claiming they haven't received products when they actually have? They obviously always pay with PayPal

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[–] drewster23@alien.top 1 points 11 months ago

Use tracking, to ensure delivery. Or don't accept PayPal lol

[–] 88captain88@alien.top 1 points 11 months ago

Ignore it, slippage is a part of business and not worth the effort. Unless it's high dollar amount in which lawsuits are appropriate. Having a camera in the packing area helps. There's also UPS or whatever shipping to file a claim. Must have been damaged in shipping.

[–] ali-hussain@alien.top 1 points 11 months ago

Can you make it someone else's problem? Amazon and Shopify have fulfillment services you can use. Recalculate the costs in the light of the fraud the customers are doing and the amount of work you'd have to do to mitigate it or the losses from the fraud.