this post was submitted on 25 Nov 2023
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Remarkable

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I am idiot, I accidentally bought 2 remarkables and am freaking out now. I have emailed support but checking past posts here it seems like it’s going to be difficult to get a refund on one.

What should I do?

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[–] Elegant-Bathrooms@alien.top 1 points 1 year ago (1 children)

How is getting a refund hard? Makes this company sound very sketchy

[–] bk2pgh@alien.top 1 points 1 year ago

It won’t be

Their refund policy is very straightforward. People freak out when they accidentally purchase, but rM has a 100-day guarantee anyway

Nothing sketchy, just a panicked buyer

[–] kertain@sh.itjust.works 1 points 1 year ago

I would think you should be able to get a refund. Unopended brand new unit..of not let me know. I have been actually been thinking of getting one.

[–] lolikamani@alien.top 1 points 1 year ago

It’s not hard at all. They have a complete satisfaction guarantee.

[–] S___A_I_E___W__@alien.top 1 points 1 year ago

I shipped a folio case to the wrong address once and there was nothing they could do on their end -- their shipping system is automated and very quick (and ships internationally). I was able to re-route it on my end.

But as another commenter alluded, each ReMarkable comes with a 100 day money back guarantee -- you can definitely return the extra in that window.