this post was submitted on 02 Dec 2023
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HP Smart app mysteriously appears on non-HP Windows PCs | Microsoft is investigating (www.techspot.com)
submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world
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HP Smart app mysteriously appears on non-HP Windows PCs | Microsoft is investigating::undefined

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[–] aeronmelon@lemm.ee 117 points 11 months ago

'Microsoft, the company that allowed the app to bypass its gatekeepers, was surprised by getting caught in the act and now promises to come up with an excuse that shifts the blame away from them as soon as possible.'

[–] TwoBeeSan@lemmy.world 56 points 11 months ago (4 children)

Hp and Microsoft are two sides of the same shit coin.

Do a lot of tech support for older retired professionals. I believe 90% of hps business are these people. They used their products when they were working and believe they are still a reliable product.

Between the ink subscriptions and the absolute nightmare of that fucking app have had 7 hp printers stop working since January exclusively because of software.

There was an article on here a while ago showing the sticker that hp put over the usb port in an effort to get you to register the product and use their app. It's literally a sticker covering the port direct from the manufacturer. Saw one in real life last month and was still dumbfounded.

Everyone wants you on the subscription tit it seems.

[–] Noerttipertti@sopuli.xyz 6 points 11 months ago

And they can't even dig that tit from their shirt properly. They can deliver managed enterprise printers quickly, but getting necessary onboarding info requires kidnapping a product manager and removing few fingers...

[–] phoneymouse@lemmy.world 4 points 11 months ago* (last edited 11 months ago)

My partner bought an HP printer/scanner once. I was setting it up and the thing required me to accept data sharing with Google and Facebook. Sorry, no you may not share the things I print with Google and Facebook. What the fuck. This is a printer I paid for, not a god damn website. I returned it the next day and bought the dumbest laser jet printer I could find. It’s been 3 years and hasn’t run out of ink yet. No need for a damn ink subscription either.

[–] Sir_Kevin@lemmy.dbzer0.com 1 points 11 months ago (1 children)

Was HP ever a reliable product?

[–] RubberElectrons@lemmy.world 2 points 11 months ago* (last edited 11 months ago)

I was and still more or less am a fan of HP for their business-class products. I've strayed away for my current gen of personal machines only because of budget, but their tablet PCs were absolutely awesome with Linux.

I got into an accident with my bicycle, the tablet chipped a corner of its magnesium case, but the screen and internals were a-ok even though I broke my shoulder.

[–] GiddyGap@lemm.ee 18 points 11 months ago

Just bought a new Lenovo PC. And sure enough, there's the HP Smart app.

[–] Gazumi@lemmy.world 11 points 11 months ago* (last edited 11 months ago)

"How the Dickens did that get in there?" said an unnamed spokesperson for Microsoft