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[Solved] join-lemmy.org join instance CTA leads to dead instance (feddit.uk)

submitted 2 months ago* (last edited 2 months ago) by blackn1ght@feddit.uk to c/lemmy_support@lemmy.ml

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Update:

Seems to be related to me being on an Irish server on my VPN. Spoke with the admin, they're blocking VPN's due to bad actors in the past.

It says "Join lemmus.org", but clicking on it returns an error - either the instance doesn't exist anymore or it's temporarily unavailable.

Either way, it's not great. I'm on this reddit thread and people are saying how the whole "choosing a server" is a difficult barrier and was going to show them the join-lemmy site, but... yeah.

How does the join-lemmy.org site determine which instance to send users to?

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[–] lowspeedchase@lemmy.dbzer0.com 1 points 2 months ago (1 children)

I can't help diagnose what went down on your end, but I followed your link and then followed the link at join lemmy and they both work for me:

[–] blackn1ght@feddit.uk 1 points 2 months ago (2 children)

This is what I'm seeing...

[–] blackn1ght@feddit.uk 2 points 2 months ago

Ok - so when I switch to a UK VPN server, it works, but when I'm on an Ireland server, it doesn't. So they must have a block on the specific IP for the Irish server I was using or just flat out blocking Ireland.

[–] lowspeedchase@lemmy.dbzer0.com 1 points 2 months ago (1 children)

Classic programming meme, we love it. Dunno what is going on with that instance or how it is chosen, sorry!

[–] blackn1ght@feddit.uk 2 points 2 months ago (1 children)

I just spoke with the admin, they're blocking VPNs (guessing via a rule within Cloudfront).

[–] lowspeedchase@lemmy.dbzer0.com 1 points 2 months ago

Ah - Thank you for the reminder to turn mine back on!

[–] Die4Ever@retrolemmy.com 1 points 2 months ago* (last edited 2 months ago) (1 children)

https://lemmus.org/signup works for me, are you on a VPN or something?

How does the join-lemmy.org site determine which instance to send users to?

It seems to come from this code, which could probably use some additional instances added to the list

https://github.com/LemmyNet/joinlemmy-site/blob/main/src/shared/components/instances-definitions.ts#L9

[–] blackn1ght@feddit.uk 1 points 2 months ago

I am actually yeah. Maybe I'll suddenly transport myself to a different country and see if that solves it.

[–] FirmDistribution@lemmy.world 1 points 2 months ago (1 children)

suggestion: add [SOLVED] to your post's title

[–] blackn1ght@feddit.uk 4 points 2 months ago

Done. Although it does expose a bigger issue that the site can point to instances that can be unreachable by certain users. Maybe the whitelist shouldn't contain any instances that have any wide range blocks.

[–] blackn1ght@feddit.uk 1 points 2 months ago

I should clarify - CTA == Call To Action - a primary button that is used to drive users through a journey we want to take them down.