this post was submitted on 05 Mar 2026
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Privacy

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[–] Innerworld@lemmy.world 3 points 2 hours ago
[–] Ghostie@lemmy.zip 11 points 10 hours ago (1 children)

This instance really wants to dislike Proton.

[–] geneva_convenience@lemmy.ml 2 points 2 hours ago

Proton did some PR for Trump a while ago that didn't get them on everyones good side.

[–] quick_snail@feddit.nl 5 points 15 hours ago

Use monero.

[–] quick_snail@feddit.nl 4 points 15 hours ago (1 children)

They have a .onion site. Use it always.

[–] OccasionallyFeralya@lemmy.ml 4 points 9 hours ago

And don’t pay with a credit card if you’re committing crimes lmao

[–] Charger8232@lemmy.ml 175 points 1 day ago* (last edited 1 day ago) (4 children)

Proton was legally ordered by the Swiss justice department to hand over the (severely limited) information about a law breaking organization's account. They had paid for Proton using a credit card instead of the anonymous payment methods Proton offers, and that is what Proton was forced to hand over. It was the organization's bad OpSec, not Proton willingly deanonymizing users.

[–] Vinylraupe@lemmy.zip 3 points 18 hours ago

B..But..Swiss evil?

[–] LytiaNP@lemmy.today 46 points 1 day ago (2 children)

Hopefully people like you will be able to nip this in the bud before yet another joke of a controversy starts...

[–] NuXCOM_90Percent@lemmy.zip 45 points 1 day ago* (last edited 1 day ago)

You must be new here...

On the one hand, I really like how often Proton's shortcomings are highlighted. This SHOULD be a wake up call that you should never rely on a company to protect you and should instead focus on what you can do to ptorect yourself. And Proton... actually are pretty good in that regard. Connect from a burner/live image computer over public wifi using tor (or something similar) and their free accounts are STILL the gold standard for journalism and whistleblowers.

But the problem is that people are stupid and lazy (and many outlets actively benefit from "Eww, proton is bad. If only they had paid for NordVPN to really protect them from the FBI! ~Note, NordVPN provides no guarantees of protection~ ". So we just get stupidity.

[–] Charger8232@lemmy.ml 23 points 1 day ago (1 children)

OP's title certainly doesn't help.

[–] cypherpunks@lemmy.ml 0 points 15 hours ago

Why do you think Proton stores the association between accounts and payment identity?

Many privacy-oriented companies actually accept credit card payments and simply don't store that information.

answer:proton is snake oil

[–] GreenShimada@lemmy.world 13 points 1 day ago* (last edited 1 day ago) (1 children)

Really, this headline should be "Organization so poorly organized that they messed up having relatively secure email."

[–] halcyoncmdr@piefed.social 13 points 1 day ago (3 children)

Not at all. Proton doesn't require any personal info at all. But if you pay with a credit card... That has your personal info tied to it. It's their fuck up paying with a credit card. Proton accepts other payment methods that aren't tied to your identity.

Proton is required by law to provide information they have when the courts say so.

[–] Auli@lemmy.ca 2 points 10 hours ago (1 children)

Are they required to keep the data?

[–] halcyoncmdr@piefed.social 1 points 4 hours ago

Not sure about Swiss laws regarding merchant payment card data retention... But they aren't really going to matter with this situation either way. Even if Proton doesn't keep any identifying information directly, the payment processor for sure is going to keep identifying data. Proton will have a confirmation number for the payment being processed, which can be correlated via the payment processor anyway.

[–] GreenShimada@lemmy.world 1 points 18 hours ago

Yeah, exactly. They don't make it hard to not tie personal data to them if you want, you just have to actually DO the thing to take advantage of it. These people seemed to think it was magic, which seems to be how a lot of people think Proton or Tuta works.

[–] toynbee@piefed.social 7 points 1 day ago (1 children)

So I'm not a criminal organization as far as I know, but if I did pay with a credit card originally can that be rectified without deleting and starting over?

[–] AmbitiousProcess@piefed.social 6 points 1 day ago (1 children)

Proton uses Chargebee for payments, which has its own data retention policy of essentially "as long as we want to", but Proton does themselves keep limited data like the billing name, and last 4 digits.

Proton's privacy policy says nothing about a pre-set time delay after which they'd delete that data. They only claim that they "reserve our right" to remove your payment information if they think it's no longer valid. So theoretically, that might mean if your card's expiry date has passed, but that's not a confirmation.

The best way to reliably make sure Proton wouldn't have any info on you is to not have ever tied any real information about yourself or your payment info to that account.

[–] toynbee@piefed.social 2 points 19 hours ago

Thank you for the information.

[–] aldrik@oc.todon.fr 5 points 1 day ago (9 children)

@Charger8232 @jrcruciani The bug is between keyboard and chair. It is always a problem to use crédit card.

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[–] glitching@lemmy.ml 6 points 17 hours ago* (last edited 11 hours ago) (2 children)

article in case you can't read it: ~~lemmy.ml/post/44086795~~ edit: better link in a reply.

proton coulda put up a fight, a loud one, for optics sake if nothing else. rolling over on any (and by implication, all) request should be the last straw in their long line of snafus; by way of "death by a thousand cuts", I would never entrust them with anything of importance.

signal demonstrated that you could decouple payment info from user data and a shop that touts the privacy part of their offerings coulda at least mimic such a thing.

edit 2: fuck any and all pay-with-crypto shills and the horse they rode in on.

[–] EncryptKeeper@lemmy.world 1 points 2 hours ago

You cannot put up a fight when ordered to do something by a judge who has jurisdiction over you. You either comply or you’re committing a crime.

[–] cypherpunks@lemmy.ml 5 points 15 hours ago

article in case you can’t read it: https://lemmy.ml/post/44086795

that link only has two paragraphs of the article; there are 8 more in the full article here on archive.org

[–] North@lemmy.org 22 points 1 day ago* (last edited 1 day ago)

Some people in the comment section are really dumb switching to other alternatives thinking that Proton isn't trustworthy because they gave the information despite the organisation not using anonymous currency. What's ironic is that some of these people are switching to those alternatives where you can't even use anonymous currency.

Also, kind of a clickbait title.

[–] Griffus@lemmy.zip 2 points 1 day ago

Being secure online and being anonymous online is not the same. Proton only promises one of those.

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