this post was submitted on 26 Jan 2024
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Vancouver

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Just saw some of their plans and the price is really competitive. Just wondering if any Freedom users here and how is your experience with them. Read some reviews on reddit but they are few months old and things change in a few months.

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[–] banana 4 points 10 months ago* (last edited 10 months ago)

Their reception in urban areas is great (but not excellent). Many of their plans now include Nationwide which means they piggy back off other carriers for areas where they don't provide their own service.

I have been with them for more than a decade because their value can't be beat.

The biggest negative for me is their customer service over the phone. Their operators seem to stumble at doing anything and have mediocre English skills. I try to do everything via their website.

[–] villasv@lemmy.ca 2 points 10 months ago

I don't have it, but my friend does and while he's happy with the price, he always complains that the coverage is lame and it doesn't work well when we're camping or doing weekend trips. He's waiting for a good deal to switch over.

[–] dangerous50@feddit.nl 2 points 10 months ago

Thanks all for the info. Sounds like city should be ok but not outside the city areas. I gave them a call and apparently I can do a 15day trial before comitting. I will probably give that a try before porting my current # over.