If you want, here is my framework when I am full of frustration but seek answers:
- Open new file
- Write my thoughts unleashing all the frustration I have
- Calm down
- Put the file to trash
- Open new file
- Write my thoughts and question in a respectful way to engage in healthy conversation
- Copy and send online
In France, I have 3 different banking apps that works totally fine with eos. I don't know if it would apply to your case, but it might be worth the shot