If this happened in Aus, it doesn’t matter that they have an office in Germany, they are operating as an Aussie legal business. File a complaint with ACCC, and file a Misconduct complaint with Legal Services commission in your state. Go on the Aus subreddit and see if you can get more advice.
If this happened in Aus, it doesn’t matter that they have an office in Germany, they are operating as an Aussie legal business. File a complaint with ACCC, and file a Misconduct complaint with Legal Services commission in your state. Go on the Aus subreddit and see if you can get more advice.