I've been involved as a SME as my work transitions over to SF from our custom built Oracle solution. We've been at this for 4 years now and I feel like it's the lack of flexibility, but also just a lot of poor quality work from the 3 companies were used so far. All 3 companies were just using cheap labor from India that genuinely do not understand even the most basic concepts of our existing system/workflow. Overall SF has felt like a "do everything our way or suffer". And boy oh boy has there been suffering.
I've been involved as a SME as my work transitions over to SF from our custom built Oracle solution. We've been at this for 4 years now and I feel like it's the lack of flexibility, but also just a lot of poor quality work from the 3 companies were used so far. All 3 companies were just using cheap labor from India that genuinely do not understand even the most basic concepts of our existing system/workflow. Overall SF has felt like a "do everything our way or suffer". And boy oh boy has there been suffering.