It's not all that far from the truth. Calling out asshole behavior on certain communities has to be done with so much civility its as if you're just "agreeing to disagree". The courting of the fanatics on both ends of the spectrum is just allowing propaganda to flourish.
EDIT: To be clear, when I say assholes I mean the trolls who are knowingly and intentionally dismissing in your face evidence and trying to push some kind of narrative they feel is justified, no matter how heinous.
Probably both.