Yeah I guess, but because it's so linear all the discussions are running through each other and messy. So if someone asked a question I'm interested in I then have to read a whole lot of messages to see if maybe someone said something relevant about it.
Also, the messages are not indexed by search engines, which has its advantages, but for a tech/ support channel it doesn't make much sense.
If they put as much money into these foss projects as they where giving microsoft before, maybe Libreoffice will become halfway decent.
I use Libreoffice and it's fine for a non-power user, but it sure has some rough edges