As someone who works with government agencies as a software developer: they are absolutely awful.
You'll get no specification at all, those you do get will change at least three times and every stupid little decision needs at least 20 people from different states, cities or agencies to agree.
Yes, the bug is pretty bad, but I'm also very sure that what you're describing is not the whole story.
5 isn't low, though. That's a full Pentium of risc.