Ya same, this was just a one up level of trying to trick people into getting it
Well, if that turns out to be the case, the relationship between us will end. If the world isn't quite as terrible as you assume maybe it will ? I have hope they will see/read it. I will include this thread as well.
The solution seems easy enough, don't buy or rent anything from Sony until the issue is resolved.
This is fixable if consumers band together. Nobody needs to game on a PlayStation (or play GTA on PC/PlayStation), we need water, food, shelter not GTA6
As I said in another comment, I already have an email to send them once I get tracking confirmation (just in case they're petty enough to take some action). But I want them to know the email is from an actual customer not an internet troll.
I've ordered from them a number of times, we like their product, the image above is new, I am 100 % sending them the email
And if they respond appropriately I'll remain a customer, if they keep it as is and/or do not respond, they will be dead to me.
Benefit of the doubt here a bit, companies sometimes do dumb things where not everyone or the right someone is aware.
I assume you have to have some recourse with them? I mean every carrier is gonna have problems, I seem to have way more issues having items shipped to me via FedEx.
But it's not like if I'm watching it (which just happened) and I can see it's sitting at some FedEx hub I'm gonna chargeback the company. After it's there a week or more I'll be reaching out to the "carrier" and the vendor to see what they can do to help start a trace or whatnot, but as I said at some point I'll cut my losses and if the vendor won't make it right I'll chargeback.
I think I've never had to do one honestly, so clearly generally things have gotten worked out for me, but I'm not adding package protection to my order.
If it's only $1.65 they should just eat that, or adjust their shipping costs. If the total shipping was $1.65 more I'd probably bitch, but pay and move on.
What they are doing will most likely prevent me from ordering again. I ordered for two reasons, I wanted more hot sauce but I want them to see how many times I've ordered from them which is multiple.
I want them to see this has negative results, not just some guy on the Internet sending hate mail after seeing this post.
I appreciate your comment, but are you saying of the 2% lost packages they've all been for people that had coverage, therefore covered, or that UPS has covered all lost packages regardless of insurance?
If I order something and don't get it, you can be sure I'm not eating that cost. I will do a chargeback if it's not resolved appropriately.
Ya, I've seen this trend of package protection being available more and more, but this is by far the scummiest I've seen. This IMHO is almost criminal.
As I'm sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without 'package protection' but am sending an email and probably won't order again unless their response is acceptable.
Edit: I'll probably send the email after I get shipping confirmation :)
So, I'm glad I'm not the only one...
I despise the hiccups, and do nothing else until I can get rid of them.
Holding my breath and drinking while continuing to hold my breath works pretty well for me if I can't straight up will them away!
My family thinks it's funny how much I hate them.
They can for sure work, but as others have said you need room. When we built our house we put no tub in the master bathroom just a monster shower which fully supports our no door life.
Same, we were sharing with my father-in-law who lives like 10min from here, and he was cut off.
This is exactly why everything ever shipped to me by fedex is late.
That my opinion