Right, humans are bad about that kind of thing. I think it has to do with Dunbar's number? The monkeysphere? It's hard for us to model a lot of people as full people in our head, especially as they're more removed from us.
Like you probably don't really think about the garbage man as a fully fleshed out guy with hopes, dreams, a favorite band, a love that got away, and all that. When you have some absolutely rancid trash, you probably just throw it in the can and forget about it. But if it was your mother or best friend that was going to have to deal with it, maybe you'd be more careful. Wouldn't want the bag to rip and spray maggots all over Mom.
That's fine. That's all of us.
But I think there's degrees. Shades. Like you mentioned cell phones. Most of us accept the out of sight horrors that go with them. But, like, some people are absolute assholes to wait staff. Just treat the waiter like shit, are rude to the coffee shop people, whatever. I think most of us recognize that as bad.
Somewhere between those two points I think is "I'm going to build software to spy on people". Personally, I think that should be ok the far side of the line. The not okay side. Why? A bit of self preservation, a bit of ethics, and a helping of "I don't want to contribute to bad things happening to people, even ones I don't know".
This post is getting long. I think you're right that it's not as simple as "doesn't care about other people" but I think that's a factor.
Unknown Armies is kind of like this. Most magic requires obsession, and you don't get a lot of well adjusted, friendly, people who also, say, collects all many of coin and money (money is power) but won't spend any (that's giving away your power!)
There's a bunch of schools of magic but they're all built on an obsession and paradox. The book is really well written, too. (At least 2e is. I didn't spend much time with 3e)