Hello all! I am new to home automation (both the sub and the concept) and just installed Yale assure 2 keypad locks on my front and back door. They’re the versions that have a backup physical key, connect to the app via WiFi I suppose, and also have Bluetooth capabilities?
Front door works great. Yay!
Back door worked for 12 hours, and now the keypad won’t work. The lock will open via the app, but when I punch either the Yale button to lock the door, or my code in to unlock the door, the lock starts to beep. No lights light up on the keypad, but it just keeps beeping! It eventually stops when I use the app to unlock the door.
Yale customer support is useless. So I am coming here - what do you think could be the issue? I’ve tried factory resetting but I don’t think that’ll do anything. I’m bummed since these weren’t cheap, and j was excited to be able to leave my house without carrying keys!