What's keeping me from switching is that I switched about 12 years ago.
They said that their viewer was tested and designed to function mostly with Ubuntu and while it could work with other distros, it's not to be expected to be smooth.
I can't vouch for this particular software but from my experience with using Mint full time for the last 6 or so years is that regarding troubleshooting software, if a fix works on Ubuntu, it will more than likely work on Mint.
Was that the Kent State Massacre?