I typically fly first and my last trip American cancelled my scheduled comfortable connection and replaced it with one that was way too short. Predictably because of delays in my first leg my scheduled connecting flight was missed.
My wife and I were left with the options of not getting home that night or flying economy home. American compensated us with $15 vouchers.
It's actually impressive that they've even made first class a shitty experience.
Flying business/first is STILL shit now.
I typically fly first and my last trip American cancelled my scheduled comfortable connection and replaced it with one that was way too short. Predictably because of delays in my first leg my scheduled connecting flight was missed.
My wife and I were left with the options of not getting home that night or flying economy home. American compensated us with $15 vouchers.
It's actually impressive that they've even made first class a shitty experience.