Fuck Samsung… We have their appliances as well since they were here when we moved in.
Sorry but I have to rant. This post has re-awoken my rage…
Here’s what it’s like when you need a repair, say when the refrigerator is freezing your food:
First call around the local appliance repair places to find out they’re not “authorized repair agents” or whatever. Give up, call the support line and relay the problem. They state a tech will notified and dispatched in the next few days. From half way across the state of course…
Tech arrives, and obviously hasn’t been told anything because while relaying the problem to them, they know what it is immediately without even opening the thing, so clearly Samsung support hasn’t told them shit.
Because they drove out instead of being told the problem by Samsung, pay the bill including the $150 travel cost and wait for the additional $150 part that is a cheap-ass plastic piece of shit to arrive. Then pay for all that again for the install, but hey! If you’re lucky they’ll give you a “discount” on your bill and it’ll be only slightly cheaper than if you bought a new fridge that isn’t absolute garbage.
Fuck Samsung.
Maybe the Rocky Horror Picture Show: https://en.wikipedia.org/wiki/The_Rocky_Horror_Picture_Show
Seems to be one of those love it or hate it movies, but worth a watch at least once.