this post was submitted on 06 Jul 2026
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62
Unpopular truth: Telemetry collection actually happens because people are garbage at being helpful to support (www.uncommonapps.nyc)
submitted 11 hours ago by Fontasia@feddit.nl to c/technology@lemmy.world
36 comments fedilink hide all child comments
 

cross-posted from: https://lemmy.bestiver.se/post/1210182

Building relationships with customers through support didn't turn out as hoped

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[–] TipRing@lemmy.world 8 points 10 hours ago (1 children)

That's why the increase in gathered telemetry correlates with a decrease in updates that break things.

[–] black0ut@pawb.social 6 points 9 hours ago

And also an increase in updates that add things that people want and use! Like the new Copilot™ For Office 365™ Environments With Microsoft Teams™ Integration (new) & knuckles