this post was submitted on 02 Aug 2026
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Work Reform

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[–] BeUnique@lemmy.zip 31 points 3 weeks ago (1 children)

I didn't have to do a whole research paper on this to know that if I'm doing somebody else's job as a customer, the company is saving money.

[–] Virtvirt588@lemmy.world 7 points 2 weeks ago (1 children)

Agreed, some things are logical enough to see that; however, a study does help out in a way - reinforcing the common knowledge.

[–] kryptonite@lemmy.world 5 points 2 weeks ago

And quantifying it.