Programming

27986 readers

318 users here now

Welcome to the main community in programming.dev! Feel free to post anything relating to programming here!

Cross posting is strongly encouraged in the instance. If you feel your post or another person's post makes sense in another community cross post into it.

Hope you enjoy the instance!

Rules

Follow the programming.dev instance rules
Keep content related to programming in some way
If you're posting long videos try to add in some form of tldr for those who don't want to watch videos

Wormhole

Follow the wormhole through a path of communities !webdev@programming.dev

founded 3 years ago

MODERATORS

snowe@programming.dev

Ategon@programming.dev

UlrikHD@programming.dev

bugsmith@programming.dev

Spyro@programming.dev

Welcome To The Resistance: Meet The Workers Dodging (And Sabotaging) Their Employer's AI Mandates (aftermath.site)

submitted 23 hours ago by HaraldvonBlauzahn@feddit.org to c/programming@programming.dev

15 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] panda_abyss@lemmy.ca 1 points 7 hours ago* (last edited 6 hours ago)

I dumped my phone company over their AI answering system.

It was totally broken:

you can’t know when the AI is lying or will do something it says it will for you
it’s not designed to be helpful, it’s designed to keep you away from humans
this particular system required you to say a correct and available time you want a callback, and if you were incorrect it would hang up on you.

I’ll bet the cost metrics looked great, 100% of calls being handled without a callback! Oh, the customers leaving is unrelated, talk to the retention department.

Just utter fucking stupidity. No, not stupidity, complete disregard for the customer to serve some department heads self interests. There needs to be a word stronger than greed…