this post was submitted on 21 Aug 2026
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551
Delta Will Use AI To Cut Costs And Set A Different Ticket Price For Every Passenger—CEO Says Profits Could Rise 50% (viewfromthewing.com)
submitted 1 day ago by sanitation@lemmy.today to c/technology@lemmy.world
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[–] jpreston2005@lemmy.world 27 points 7 hours ago* (last edited 7 hours ago) (1 children)

The FTC is warning retailers not to use private consumer data to raise prices, but the Federal Trade Commission Act expressly excludes “air carriers and foreign air carriers” from the Commission’s Section 5 authority over unfair or deceptive practices.

bro, whut?

AI will identify a funeral traveler or stranded passenger and charge more.

The argument here is that AI will improve price discrimination (and therefore total revenue)

There's a whole lot of other words in the article claiming that this "actually can lower ticket costs for some consumers!" and "AI will increase productivity!" but it's all bullshit. Every single person that's bee forced to work with AI already knows it doesn't do shit right, and their only example of offering a lower fare is to a "leisure traveler that might otherwise stay home." Oh, OK, so a rich asshole that travels for fun?

FUCK THIS BULLSHIT AND FUCK DELTA

[–] 1rre@discuss.tchncs.de 1 points 1 hour ago

I mean at the same time, if it's possible that regular people who actually shop around are shown lower fares and business travelers paid for by the company are shown higher fares, I'm all for that sort of subsidization, as unlikely as it is to be the reality