this post was submitted on 07 Sep 2026
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Technology
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Or just maybe the queue goes faster when the system can't just stall everyone in limbo, having long"conversations" with chat boys that won't get them anywhere and eventually quitting in frustration. If they all go directly to a person, the simplicity of the problems and solutions becomes evident and they're quickly resolved.
chat boys made me laugh. An alternate tech support tree where the trainees only purpose is to stall you until the chat men come and fix it.