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[Glashutte Original Panorama Date] Experience with Swatch Group US? (alien.top)

submitted 11 months ago by Dry_Account1064@alien.top to c/watches@style.land

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Hey Guys,

It's time to send my watch for service. I had visited the factory in Glasshutte (loved it) and live in the US. Did any of you have a good experience sending to Swatch Group U.S.? Or would they send the watch back to Germany?

https://preview.redd.it/96tdxwlady2c1.png?width=2268&format=png&auto=webp&s=b7148a9c080b6fb3ea4dc5b078a4c4cc7513bf93

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[–] Aggressive-Detail-72@alien.top 1 points 11 months ago (1 children)

I had a seaq panorama date that I had to send in for a full service. Took around 7 months from sending it off to having it back in hand. When I got it back there was a noticeable dust particle on the dial, so back to Germany it went. That one took around 3 months. Besides the dust and general slowness it was easy and transparent.

[–] Dry_Account1064@alien.top 1 points 11 months ago

Thanks for sharing your experience. So, I was told to send the watch to CA, which I did overnight. They told me they only service the high-end watches in NJ, so off to NJ, it goes. I'll post here about my experience once completed.