this post was submitted on 29 Nov 2023
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VoIP

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My org has two separate VoIP providers. One provider that is set up with our corporate PBX system (a 3rd party cloud system we don't have any control over) and another that is tied to an Asterisk instance we set up in the AWS cloud.

A few months back we ported a local number from the 1st provider to the 2nd.

Based on some issues we've been trying to track down, it seems that even though the number was ported to carrier 2, it seems like some carriers are still routing calls to the number in question to carrier 1.

Is there some kind of tool I can use to check on the "routing" for this number from various carrier viewpoints? In the networking world, I would use a looking glass server at various ISPs to get info on routing for a given IP address. Is there something similar I can use for a phone number?

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[–] vrtigo1@alien.top 1 points 11 months ago

No I haven't reported it because I wasn't sure how this all worked, but will do so.