VoIP

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1
 
 

Apparently in 2023, some people still require you to call physical numbers. (ebay for instance) I'm in Indonesia. I need to make calls to places around the world, usually the USA.

I Googled, most people say Skype. I tried a few other services but they don't seem worth the steep fees.

2
 
 

Hey guys! I'm looking into making my own VoIP phone number service similar to Twilio. I've looked all over the internet for this, but wasn't able to find anything about creating valid VoIP phone numbers that anybody is able to call from their phone. What I mean by this is numbers like (929) xxx xxxx.

I would appreciate any insight on how to host this :)

Before anybody recommends it, NO, I do NOT want to use any third parties like TextNow or voip.ms.

3
 
 

My company providers me with a carrier locked iphone 13 mini on ATT. What are the best options for voip / soft phone provider so I can use my personal number on the phone as well.

Its locked by carrier so dual sim is not an option.

Thank you!

4
 
 

I wanted to shed some light on a concept that, I feel, is a game-changer for many organizations - network segmentation (NS). At its core, you could look at NS as if compartmentalizing a ship. If one compartment gets flooded, the others remain unaffected, preventing the ship from sinking. Likewise, by dividing the network into segmented zones, we're basically containing the security risks within that specific zone. This means that even if we come across a security incident, its impact remains confined, safeguarding the broader network environment. This line of thinking could beg the question of whether VoIP systems are susceptible to the same threats. Sure, VoIP, like any other networked tech, can have its share of nuances. However, my stance is that integrating it within a segmented network mitigates risks associated with unauthorized access/data breaches, especially if you’re dealing with the top providers in this niche. Getting back to NS. IMO, one of its major perks is the granular control it offers over user access. The way I see it, companies that implement strict access control ensure that only authorized individuals have access to specific network segments. This lessens the risk of insider threats and enhances security around sensitive info. When an organization has multiple departments with varying levels of data sensitivity, they’d probably want to build an infrastructure where department X’s sensitive data is inaccessible to someone from department Y. Now, we’ve all heard or even come across incidents where a (seemingly) harmless device served as a network breach’s entry point. Wouldn’t it be safe to assume that by isolating IoT devices and other endpoints in their respective segments via NS, the risk of them becoming a gateway for malicious actors is substantially reduced? And the implementation stage isn’t even a cumbersome task at this point in time. With the advancements we’ve been enjoying in SDN, creating and managing segments has become smoother. Not saying it’s a be-all-end-all, but it def has a place as part of a layered defense strategy, adding to all the firewalls, intrusion detection systems, etc. Curious to hear how NS has shaped the security posture of any organizations you may be aware of.

5
 
 

Hey gang!

I need to set up call forwarding from a British Virgin Islands number to a US based number.

I've signed up for several services and as of yet havent gotten an actual number assigned.

thanks for your insights

6
 
 

I don't know where else to ask this...

My company purchased the wrong software licenses from Ribbon Communications and refuses to accept an RMA even though our sales guy steered us down the wrong path. They won't work for us as they won't play nicely with Transnexus's ClearIP service. We will move forward with a different SBC solution for our use, but are stuck with these costly licenses.

Does anyone know (or want) a reseller that might be interested in these licenses below their cost? While we are a reseller for Ribbon (so the licenses will be supported if transferred), we have never sold their products and, after this experience, certainly do not intend to.

Please DM or comment - I appreciate any help!

https://ribboncommunications.com/products/enterprise-products/session-border-controllers/sbc-software-edition-sbc-swe

7
 
 

I've been an ITSP for almost two decades and the single biggest PITA with respect to rolling out new account over these years has been traversing the firewall. If you're an MSP and have control over the premise firewall, it can still be tricky with some edge equipment. But if you have no control over what that equipment is and no admin level access to it, then it is often a negotiation with the MSP or IT department to modify the firewall.

We are starting to migrate our customer accounts from a variety of platforms over to SkySwitch and am interested to hear from other Skyswitch ITSPs on how they make this as easy as possible. We have some legacy accounts on a Broadworks switch that have Edgemarc on prem but that's not a viable or economical solution going forward. We have some on 3CX and their SBC approach has been great, especially with special firmware for Yealink T5x series that can make any one of them an SBC for up to 10 phones each. The phones register through them and the tunnel it sets up is firewall-proof.

What's solution to get around the firewall issue?

8
 
 

Hi all,

I'm trying to port out my number from Hushed to Lucky Mobile (Bell Canada).

The porting service tried many times to initiale a port but it always failed.

When the search for my phone number, they get Iristel as the actual carrier instead of Hushed (Hushed rep. confirmed me that it should not be the case).

Any tips and/or suggestions would be appreciated.

9
 
 

It's been set up for using certificate before, and now we're going to a new vendor that uses pilot user and I don't known where to put the authorization information since there's pass through / remote and local tables.

10
 
 

Hello, I hope this is not too off-topic, but I suspect there must be many people here who have run into this. I use voip.ms, and have always received voicemails as email attachments with no problem. Since switching to Windows 11 from Windows 10, I can no longer play the files, but have to download them. Windows 11, Chrome, gmail. Error message: 'there was a problem playing this audio file'. Has anyone found a solution? Many thanks in advance.

11
 
 

I want to create many virtual numbers for testing and have seen that Durian is providing virtual numbers cheaper than others but I need an invitation code to even make an account and everybody is selling it. Does anybody have a Durian SMS invitation code? Please send me one in my DMs.

Thank You

12
 
 

I want to create many virtual numbers for testing and have seen that Durian is providing virtual numbers cheaper than others but I need an invitation code to even make an account and everybody is selling it. Does anybody have a Durian SMS invitation code? Please send me one in my DMs.

Thank You

13
 
 

Hey!
I want to create a "Phone" using a raspberry pi and some buttons. I was looking for a way to get the button input into some sort of client but had no luck finding a good solution. I was looking for command line tools that I could use in a python script but all I found were deprecated or undocumented :(

Since I'm not a VOIP Pro, I wanted to ask here. Maybe someone has a nice tip or solution?! As I said the goal is not necessarily to find a command line tool, it is to get the button input from the PI's GPIOs into a Software that can process audio only calls. I am fairly experienced in scripting, but I don't know how much effort it would be to write a tool from scratch

Thanks already if someone has some kind of Information for me <3

14
 
 

Hi guys, kinda new here, but would you guys be so kind to share an international outbound voip system for a start up call center? I've signed up with 8x8 a few days ago and their support is really bad. They suspended my account a few hours after sign up, haven't even gotten a chance to set it up yet, but it's already suspended. The level 1 support just keeps telling me that a representative would just call me but it's been 3 days now and yet still nothing. I keep calling everyday and I keep getting the same response which sucks. Are there any other better solutions out there?

15
 
 

Firstly, I am quite new to VOIP for our office deployments, particularly with cordless options. I have a location that we had deployed 6 W56H phones to, and a W70B for the base.

The building is mostly open, and is not very big and would not have had problems with a traditional landline cordless phone. The base station is setup in the open area as it is most central in the office space. There are two office rooms that are not too far away from the base station, however the connection to it is really bad when going through the wall.

As distance is not an obvious part of the issue, does anyone know what the recommendation is to resolve a connection issue for these phones?

From what I can tell, buying an additional W70B base station won't allow for us to roam between bases when walking through the office, which will be problematic for us, and the multi cell system would cost significantly more than I expected for this project as I would seemingly need at least 2 W80Bs for what is a fairly small area.

Does anyone have experience using the RT30 repeaters who may have a sense for if they work any better with wall penetration than the actual phones? I know that with APs in general, you always want to have them located where it still has a decent connection to the one it is meshing with. From what I understand, these repeaters can not be hard wired to the base over the network, so I am really unsure how useful they would be. Are there any other recommendations on how to handle this sort of issue?

16
 
 

Hello, I currently use Google voice for call forwarding and (in the past) sms forwarding. When I had a small business some of those features came in handy as well, like multi phone forwarding and contact filtering/routing features.

Unfortunately, Google removed sms forwarding a few years back, but I am constantly in rural areas with no data, and therefore cannot use the Google voice app. Not to mention the app doesn't support a lot of modern text features like group text/RCS.

Is there a good alternative for this feature set at a low price? I've looked at ooma, open phone, number barn, and a few others. They seem more catered to the business than the solopreneur and are missing some of the above mentioned features.

17
 
 

My org has two separate VoIP providers. One provider that is set up with our corporate PBX system (a 3rd party cloud system we don't have any control over) and another that is tied to an Asterisk instance we set up in the AWS cloud.

A few months back we ported a local number from the 1st provider to the 2nd.

Based on some issues we've been trying to track down, it seems that even though the number was ported to carrier 2, it seems like some carriers are still routing calls to the number in question to carrier 1.

Is there some kind of tool I can use to check on the "routing" for this number from various carrier viewpoints? In the networking world, I would use a looking glass server at various ISPs to get info on routing for a given IP address. Is there something similar I can use for a phone number?

18
 
 

I have a Cisco 8851 and it is a free phone (SIP capable). Which VoIP provider is compatible with this device if it is a free phone?

I also need help with the installation/pairing to this device.

19
 
 

Hey all

We had a customer have a forward out on their main company number that is owned by Telnyx. We caught this because calls were ringing dead until a few times when someone with a foreign accent answered the call impersonating a staff member. The calls never hit our PBX.

Telnyx confirmed they don't see a portal login to do this and their status page is lit up light a Christmas tree.

They are investigating how this could have happened and we are waiting to hear back.

If you are having odd issues or receiving less calls than usual and Telnyx is your provider , be wary!

20
 
 

We have a small bussiness, I need a phone system that can talk just internally at the company , we only use phone phone number for people to call , it is a bar/nightclub with multiple floor and I just want my staff to be able to call each floor . What’s the best way to go about this ?

21
 
 

Hey Everyone,

I used to use 8x8 in Australia which had a great feature allowing me to open a URL on incoming calls. This was pointed to my ticket system and created a new ticket using the caller ID. However due to issues with 8x8 support we were forced to leave 8x8 and no other softphone that I've tried so far has this function.

Does anyone know another softphone who supports this feature as I haven't been able to find one yet?

Thanks!

22
 
 

Hello,

I have a client that is interested in leaving Ooma, and would like to keep using their Ooma Branded (and firmware'd) phones with other providers. The bottom of the device shows that it's a Grandstream device, and that Ooma is the 'importer'.

I've been able to gain access to the administrative WebGUI for one of them, and I can even get it to download configuration from my switch! The phone will not register however. It seems that it's running a custom firmware that Ooma puts on this device and some of that isn't/can't be programmed by my switch. I suspect I might be able to manually provision each phone (and each button on each phone), but that sounds not-great at best.

When I try to upload the current Grandstream firmware via the web interface to this phone, I get a Firmware Provision Failed message on the phone.

Entering in the firmware.grandstream.com address (and HTTP) also doesn't seem to affect it. Has anyone been able to flash standard GS firmware on these phones? I called Ooma, and their overseas support said that "these phones should only be used with Ooma service".

Has anyone accomplished a firmware reflash with the stock firmware?

23
 
 

Have a super small office that uses a step up from a home 2.4Ghz phone setup. They have been using Spectrum's phone system that provides 2 analog phone lines straight from the ISP modem.

The office is switching to AT&T fiber but they can not offer their similar phone system to the area in any reasonable amount of time.

So I am looking for a basic VoIP provider that offers an analog handoff for the 2 lines they need. I see Vonage offers a box that does this https://support.vonage.com/articles/answer/Vonage-Box-VDV22VDV23-Telephone-Adapter-1041 but not sure if that is for business or residential service, not that it really matters to the office.

Is there some other provider that I should be looking at? This is very basic, nothing past having the line ring is needed.

24
 
 

Looking to establish phone access to the video doorbell stream on our hosted VOIP phones.

We have the Ubiquiti Doorbell Pro and Yea-Link T57U phones. We were hoping to be able to interface the two and wondered if anyone had any suggestions. Ubiquiti provides an API and the camera has HTTP access if that helps.

Background

We used Comm Quotes to get our phone service through Ring Central with some explicit requirements. The most important of which was that we needed to be able to access the video door intercom system for controlled access. We wanted to be able to click a button and interact hands free with the front door. Then pressing a button would open the maglock.

We purchased the phones that we were told would work and they have not worked yet. We purchased the door camera ($1600) and it only works through a terrible dated web interface.

We can finally press the 6 button to ring someone in, but not with video.

We are moving to a new office now and still have a year on our contract with RingCentral. They have not been any help at all getting this to work and quite frankly, we are ready to move on when our contract expires.

We are considering moving to Ubiquiti Talk, but not sure yet.

Meanwhile, we have the Ubiquiti Pro Doorbell access. control system. It doesn't work with 3rd party VOIP, so we are looking for alternative ways to manage the intercom from our phones. Ubiquiti has an API which would allow HTTP access to the door, does anyone have any ideas on how to get the YeaLink T57w phones to display an http page or video?

https://www.yealink.com/en/product-detail/ip-phone-t57w

25
 
 

I am in the process of doing my Zoho PhoneBridge integration and I am trying to get Click to Dial working. Well, I do have it working, but only for physical phones and the mobile app. WebRTC (Sip.js) is having an issue.

I am calling the originate command through ESL using node. Click to dial works great if I have a Yealink or my mobile app registered, but if I only have the web app registered (Sip.js), then Freeswitch console throws:

2023-11-28 14:04:42.951275 97.17% [NOTICE] switch_ivr_originate.c:3049 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
2023-11-28 14:04:42.951275 97.17% [DEBUG] switch_ivr_originate.c:4045 Originate Resulted in Error Cause: 806 [USER_NOT_REGISTERED]

The funny thing is. The webapp is registered. Makes and receives phone calls just fine and even sofia shows the extension is registered. I have reactive components that actively show the registration state in the web app too.

I have no idea why Freeswitch is throwing this error.

Anyone have any leads?

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