this post was submitted on 30 Nov 2023
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This is an insightful response and I appreciate it.
It’s interesting that you say you don’t do fixed price contracts because that probably accounts for a lot of the issue.
I only hire for fixed price contracts because it’s the only way to protect against developers failing and still charging me.
That is to say, the quality (of even the “top” freelancers on Upwork) is so poor that most of them fail simple jobs and take many hours to complete simple jobs.
If I hire someone to create one static page from a Figma file, and it takes them 18 hours because they’re incompetent, it doesn’t make sense to monetarily reward them for their slow work.
However, I understand how it could work in a different direction from your perspective. A client could keep requesting more things (even beyond the scope) and never mark the job completed.
I have no problem paying a developer I actually trust and who’s moderately competent per hour. I can’t pay the idiots I keep encountering on Upwork per hour. Therein lies the issue I think lol.
I do WordPress theming (freelance, and at an agency). I don’t give fixed prices for projects, but I do give an estimate based on how long I think it’ll take. If the scope is massively different, I chat to the client about it and we come to some sort of agreement. If I overshot it, I will usually discount my final invoice, especially if it’s a regular client.