this post was submitted on 06 Dec 2023
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Thomas πŸ”­βœ¨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)
submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] Contestant@lemmy.world 4 points 11 months ago (1 children)

I hate it when people act dumb like this. You know why it's an issue because of the opt out instead of the normal opt in.

[–] LemmyIsFantastic@lemmy.world -4 points 11 months ago (2 children)

That doesn't make it a trick.

[–] Rustmilian@lemmy.world 2 points 11 months ago* (last edited 11 months ago)

"We've made a change to the TOS, you have 30days to opt-out"
The TOS :
By using this service you agree to these terms :
5 paragraphs of legal gibberish.
+ We reserve the right to chop your balls off at any time.
5 more paragraphs of legal gibberish.

"If you didn't get our notice in the first place, FUCK YOU!! WE DON'T CARE!!"

[–] Honytawk@lemmy.zip 2 points 11 months ago (1 children)

It is a corporation who thinks they can just alter the deal without getting an explicit agreement by the other party.

It is definitely a trick.