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Can someone explain why this is Panera Bread's fault?
They never disclosed how much caffeine/sugar was in the drink till after the first death. Too much caffeine can kill you.
I don't think that's true. In an article on Today published before the first death, they mention that "Though Panera declined to comment to TODAY.com, it posts nutritional content on signage and at drink dispenser stations in-store and at its drive-thru menu. Online and in-app, nutritional facts are posted on each of Panera’s menu items, and note when an item contains caffeine as well."
The FDA also notes that 400mg is totally safe, and in fact, most regular coffee drinkers consume more than that on a daily basis.
The issue is that someone with a known health condition (both deaths), consumed a product they shouldn't have been consuming in large quantities. And they had previously consumed the same drink on multiple occasions prior, so it's hard to claim ignorance.