this post was submitted on 12 Dec 2023
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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] FireRetardant@lemmy.world 13 points 11 months ago* (last edited 11 months ago) (5 children)

Remember when people were conspiracy theorists for saying AI would replace a ton of people's jobs?

[–] RainfallSonata@lemmy.world 37 points 11 months ago (1 children)

Remember when they promised us advances in technology would mean we would work less while enjoying a life of leisure?

[–] FireRetardant@lemmy.world 7 points 11 months ago (1 children)
[–] TrickDacy@lemmy.world 2 points 11 months ago

Maybe he's better at remembering murder

[–] Railcar8095@lemm.ee 6 points 11 months ago

The article states 30% of those jobs are lost. And the 70% that are working are training the models. It is very normal that they start with a lot of oversight, manual intervention and hypercare, they are likely training the models to little my little reduce the amount of people. I don't work in this company, but in a similar one and I don't want to think how many people lost their job because of what we did.

AI has already replaced ton of jobs, after all it can be used as a form of automation. Media is over hyping it's current capabilities, but this is moving forward.

[–] lolcatnip@reddthat.com 3 points 11 months ago

No? Maybe I just ignored them because that's such a dumb take. Anything that allows someone to do more work than they could before will lead to job losses, and that includes the vast majority of technological innovation.

The main exception I can think of is domestic appliances, but even that is questionable. Few "jobs" were lost because housekeeping is mostly unpaid labor. Even then, the idea that married women should be able to afford to stay home and take care of chores is gone. I think the automation of domestic work has a lot to do with why it's now the norm for both partners in a marriage to work outside the home.

[–] Meowoem@sh.itjust.works 1 points 11 months ago

No? Everyone has known ai will do things like this since way before anyone can remember - it's a staple of golden era science fiction for example, referenced in cartoons like the original Jetsons, and part of every single tired doomists anti technology speel since the Victorian era.

I guess there were and still are people who lack the ability to understand progress and seem to live continually in the delusional belief that we're at the end of history and nothing else will ever change - there's always people who'll take any position that lets them avoid thinking too deeply.