this post was submitted on 12 Dec 2023
333 points (98.5% liked)

Technology

59219 readers
3947 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
333
A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)
submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world
43 comments fedilink hide all child comments
 

A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

you are viewing a single comment's thread
view the rest of the comments
[–] Railcar8095@lemm.ee 6 points 11 months ago

The article states 30% of those jobs are lost. And the 70% that are working are training the models. It is very normal that they start with a lot of oversight, manual intervention and hypercare, they are likely training the models to little my little reduce the amount of people. I don't work in this company, but in a similar one and I don't want to think how many people lost their job because of what we did.

AI has already replaced ton of jobs, after all it can be used as a form of automation. Media is over hyping it's current capabilities, but this is moving forward.