Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.

TL;DR

What's wrong?

Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
They are actively anti-linux for some reason.

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[–] BigVault@kbin.social 2 points 10 months ago (1 children)

each of your replies are handled by whoever the next agent is

The names of their support agents is truly odd. I’ve seen people post complaints about their support that is little more than this:

Hi, this is Charlie Uniform November Tango here to help.
After receiving all the information that you sent us that we requested, we sadly can’t help because reasons.
Thanks for being an epic gamer.

Hilariously bad.

[–] mateomaui@reddthat.com 1 points 10 months ago

That sounds about right. I’ve gotten a few replies back then that I would assume were AI generated if I received them this year.