this post was submitted on 15 Jan 2024
396 points (86.9% liked)
Technology
60112 readers
2383 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I don’t like self checkouts, but not because of that. Probably depends on what chains you go to / where in the world you live, but it was almost always very slow and full of errors for me (most of the time, incorrectly detecting the weight of either side, thus stopping the whole process and making me wait for a human to unlock it). And even if everthing goes well, I have no chance to even reach half the speed that a cashier can.
The one exception is a clothing store that used RFID tags. You put the items in the box and everything is instantly scanned, no mistakes. If it were like that everywhere, I would much prefer it.
This is a very good point- consider all of the friction points that make self-checkout slow and cumbersome. How many of them apply to manned checkouts?
The weight thing is absolutely the most frustrating, and I would put money that it's not an effective theft deterrent.
I don't know if it's intentional, but the places around me seem to have largely solved the problem of cashiers being faster, by putting the slowest people on earth as cashiers...
I've never seen a clothing store using RFID tags before but that's quite interesting technology. I've just done some reading up on it and I hope more places start using it it seems convenient and something I'd like to see adopted on a large scale.
It's pretty great. Though I'm sure it's built into the price (assuming they're talking about Uniqlo).
On the other hand, being able to walk into the supermarket, fill a trolly, then walk through an archway to get rung up...That would be pretty amazing.
Don't know what country you're in, but Decathlon in the UK (and possibly other countries) does this. There are no traditional manned checkouts in there at all.
If it always has issues it makes sense you wouldn't like it, where I use it there are rarely any errors and there are usually regular cashiers still if you don't want to self checkout, personally I'd rather scan my groceries than have someone else do it. I do agree it would be much better if they had an RFID system like you mention though.