this post was submitted on 19 Jan 2024
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Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’

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[–] Schmidtster@lemmynsfw.com 134 points 9 months ago (5 children)

So it was resolved instore to their even better benefit, AND the person still went and posted a false story to shame and blame them?

People are fucking weird.

[–] AbouBenAdhem@lemmy.world 100 points 9 months ago (1 children)

Even if it was a one-time glitch that was resolved in-store, it implies that the prices shown on-screen aren’t necessarily the same prices used internally to compute the total.

That could merit a heads-up post for people to double-check their totals, though not the suggestion of anything more nefarious.

[–] fidodo@lemmy.world 14 points 9 months ago (2 children)

That's still a major software bug. What a POS.

[–] SirSamuel@lemmy.world 6 points 9 months ago

It is indeed a Point of Sale, albeit a shitty one

[–] OldWoodFrame@lemm.ee 3 points 9 months ago

Not major if it only impacts the price shown on the itemized price screen of clearance mangos in one store and the total price charged is correct.

[–] Cocodapuf@lemmy.world 3 points 9 months ago* (last edited 9 months ago)

Is this news?

It certainly doesn't belong in /technology, right?