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Samsung purposely knives customer's TV to weasel out of repair (youtu.be)

submitted 9 months ago by Srootus@sh.itjust.works to c/technology@lemmy.world

40 comments fedilink hide all child comments

Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

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[+] athos77@kbin.social -47 points 9 months ago (3 children)

I haven't watched the video. In another thread, someone pointed out that this is generally something they do after they've agreed to ship out a free replacement tv.

[–] Buffalox@lemmy.world 37 points 9 months ago* (last edited 9 months ago)

The repairman is vandalising the TV to void Warranty, so no I think you didn't see the video before commenting.

[–] ratman150@sh.itjust.works 14 points 9 months ago (1 children)

Went through warranty replacement for a TV and was simply asked to write "void" and a big X on the warranty sticker. Even had the option to give the almost perfectly fine TV away (I did to someone who greatly benefited from it)

[–] Buffalox@lemmy.world 9 points 9 months ago

Lucky you, the guy in the video was NOT that lucky. His TV was vandalized by the Samsung repairman to void warranty, after which the repair guy closed the ticket, leaving the customer with a vandalized TV on top of the original flaw.