this post was submitted on 16 Jun 2023
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Technology

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[–] narc0tic_bird@beehaw.org 2 points 1 year ago (2 children)

While that's great, what I'm more concerned about is pricing for original replacement batteries. I don't really care if I have to send my phone in for 2 to 3 days (which is what it took last time I sent an iPhone 11 Pro to Apple), what concerns me more is pricing. Especially with older phones, having to pay $69 to $89 for battery repair (plus shipping) is quite a lot. Self-service parts cost the exact same price from Apple currently.

The EU should forbid charging more for replacement or repair parts than the cost to manufacture them plus a small (!) markup.

Also, please extend this law to include all kinds of electronics (smartwatches, laptops, tablets etc.).

Especially AirPods and other true wireless earbuds should have replaceable batteries, as they are basically dead after 3 to 5 years, which just feels wrong considering everything except the batteries probably lasts a lot longer and when you get an expensive "battery repair" they just give you new AirPods.

[–] withersailor@aussie.zone 1 points 1 year ago

Stuff that 2 or 3 days with no phone just to change a battery!

[–] Double_A@discuss.tchncs.de 1 points 1 year ago (1 children)

undefined> The EU should forbid charging more for replacement or repair parts than the cost to manufacture them plus a small (!) markup.

I mean 100€ with labour and parts is not that unfair for a business in a western country. I assume that you need to work on a phone for at least 30 mins to to get everything done. And 100-200€ an hour for a working professional is not that outrageous.

[–] narc0tic_bird@beehaw.org 1 points 1 year ago

I agree with you that the repair service can be expensive to offer, but the replacement part should still cost next to nothing. I can't imagine a phone battery costing any more than $10 to manufacture.

What I'm concerned about is that this law is pretty useless without cheaper prices for original batteries to go with it.