this post was submitted on 19 Feb 2024
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182
Air Canada must honor refund policy invented by airline's chatbot (arstechnica.com)
submitted 9 months ago by reimufumo@lemmy.ca to c/technology@lemmy.world
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[–] jballs@sh.itjust.works 25 points 9 months ago

Good on the guy for taking screenshots. I'm sure if he hadn't and claimed the AI Chatbot told him something, the company would have mysteriously lost the logs.