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Tipping 'nudges' are now popping up on DoorDash. If you don't leave a gratuity, you'll hear about it.
(www.businessinsider.com)
this post was submitted on 13 Aug 2023
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Technology
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I always tip, but I'm pretty fucking over it from a company perspective. Doordash, Uber, and Grubhub are raking in INSANE profits while they stiff their workers.
These companies shouldn't be taking more than 1% or less of every transaction. Instead, they take a WAY larger cut. They do it in the worst possible way, too. There are layers of hidden fees - everything from menu items being secretly increased in price, to fees you don't see until the final second that they discretely lump (hide) under the sales tax column.
Fuck these companies.
So, all the food delivery companies operate at a loss still. They have bloated costs, spend to much to acquire customers, have to overpay/lose money on deliveries. It's a shit business model. I really don't get it. The fact is no one wants to pay what it should cost to pay for food delivery. Paying people a wage that makes it worth doing + supporting the corporate info structure just makes food delivery more expensive than people are willing to pay.
If you're going to point at the amount of money flowing through these companies, say revenue at least. Door dash had a -7.97% profit margin on their most recent figures. Somehow with billions in revenue they lose money. Maybe they'll turn it around and be profitable, but I don't see it happening. It's a shit market. No one has brand loyalty, low barriers to entry, people only care who delivers the cheapest. No an industry I'd want to invest heavily in. Modern capitalism is all about establishing a brand loyalty and using it to force your competition out of business. Then screwing your customers.