this post was submitted on 13 Aug 2023
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Tipping 'nudges' are now popping up on DoorDash. If you don't leave a gratuity, you'll hear about it.::DoorDash is the latest delivery service to nudge customers who don't tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

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[–] unscholarly_source@lemmy.ca 154 points 1 year ago (4 children)

I'm far from a cheap tipper, but the way tipping culture has evolved in North America is ridiculous.

[–] freeman@lemmy.pub 35 points 1 year ago (1 children)

I have traditionally been a good tipper. Often others will mention it.

But the recent changes have me turned into a mister pink in a lot of cases.

Anything take out or not full service I just hit no now. Also the round up for some random cause, I found companies only have to donate like 10% of those to stay in the clear.

Also in the few instances I’m getting take out type shit like pizza and hit “no” and they made a comment. I no longer go there.

[–] GenderNeutralBro@lemmy.sdf.org 27 points 1 year ago (5 children)

I stick with the tipping habits I grew up with.

  • If I'm getting table service at a restaurant, I tip the waitstaff.

  • If I'm getting food delivered, I tip the delivery person.

  • I tip taxi drivers.

  • I tip bartenders. I'm honestly not sure how to tip bartenders these days though, because it used to be "$1 per drink", which seemed quite generous when drinks were less than $5. Now a single drink might be $12. Am I really supposed to tip 20% on that?

If I'm walking up to a counter and getting takeout or fast food, I'm not tipping. That's nutty. Nobody would even consider that if they didn't use these customer-facing tablets everywhere nowadays.

Sometimes I'll toss a buck in the tip jar at my favorite coffee shop or pizzeria, but it's not a percentage thing.

I've always known old people to be shitty tippers. Maybe I'm on my way to becoming one of them now, failing to keep up with social norms. But I really don't think this is the norm, and I don't want it to become the norm.

[–] freeman@lemmy.pub 12 points 1 year ago (1 children)

Yeah I’m mostly at the same. But coffee shops and pizza shacks etc have gotten to be the worst on the tipping thing, and being vocal about it.

I guess I’m just old now. But even at restaurants we have stopped going in the last year because the level of dgaf is through the roof and the service is shit, burgers are 17 bucks and it’s just not enjoyable. One of our favorite pizza places is like that. Get the waiter that is AirPods in, asking you to repeat your order, fucking up the order, forgetting shit or even to fire an entire part of the parties order, and the ordeal taking 2 hours.

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[–] RomeCallen@lemmy.world 6 points 1 year ago

i maintain 1 dollar per drink with bars and coffee shops

[–] VentraSqwal@links.dartboard.social 5 points 1 year ago (1 children)

Are you also supposed to tip valet? And does anyone know what the normal tip for that should be?

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[–] FederatedSaint@lemmy.world 23 points 1 year ago (2 children)

I wasn't a cheap tipper before, but I'm rapidly moving in that direction as tip culture spirals out of control.

My guilt-o-meter is getting desensitized out of necessity and soon I'll be a cheap or non-tipper and feel no remorse.

[–] theragu40@lemmy.world 11 points 1 year ago

This is happening to me right now, too. And it feels shitty because I know the servers aren't asking for this.

But you hit it on the head. My guilt levels are rapidly diminishing over time because I am just bombarded with requests for tips in every scenario no matter how ridiculous. My internal threshold for when a tip is merited has been steadily going up as I'm forced to sit and think about it during what feels like over half of transactions I make.

[–] CaptainProton@lemmy.world 6 points 1 year ago

I'm in this same boat. I used to tip 30% or more depending on multiple factors. Now some restaurants add a forced tip, of 10-20%, and all they'll get from me because they just set their own tip instead of just increasing their prices. Apps who cannot get their service employees (which they really are) to follow the most basic of instructions then have the gall to demand tips up front, instead of paying people enough to give a fuck, have me tipping zero as often as not if not most of the time.

[–] stigmata@lemmy.world 12 points 1 year ago (1 children)

I tip less and less the more they complain about it. I don't even tip at those register prompts at all anymore. Conservatives keep talking about how raising wages will increase prices but they have no answer about why prices are going up anyway even without raising wages.

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[–] wintermute_oregon@lemm.ee 6 points 1 year ago (1 children)

I tip 10% for delivery. They’re just dropping my food off. Sit in dining 20% for average service.

The tipping culture has become insane. Historically it was a dollar or two for delivery.

[–] Imgonnatrythis@lemmy.world 16 points 1 year ago (13 children)

It's now expected that you tip even if YOU pick it up. I do not understand

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[–] BrooklynMan@lemmy.ml 134 points 1 year ago* (last edited 1 year ago) (3 children)

pay your workers a fair wage! end tipping culture!

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[–] olafurp@lemmy.ml 100 points 1 year ago (2 children)
  • Ban tipping as a substitute for min wage.
  • Ban tipping companies,
  • Allow tipping people.

Until then, tip people with cash.

[–] Imgonnatrythis@lemmy.world 52 points 1 year ago

Good luck with the logistics of that. Just ban tipping. It's bad for business, bad for individuals (in the long run), and a highly discriminatory practice.

[–] echo64@lemmy.world 7 points 1 year ago (7 children)

Generally agree, but if you use an app that only exists because of tipping being expected like food devliery apps, then if you don't put down a tip then no one is going to pick up your order. All they will see is a terrible pay for an order.

[–] realharo@lemm.ee 12 points 1 year ago* (last edited 1 year ago)

At that point, that's not a tip, that's a bid in a market. Maybe they should just rename the terms like a trading app.

[–] DosDude@retrolemmy.com 7 points 1 year ago (3 children)

In my country it is not expected to tip. Not in restaurants and not in delivery. Just pay your fucking employees. It's not that hard.

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[–] HeavyDogFeet@lemmy.world 83 points 1 year ago (1 children)

America’s whole tipping thing is a nightmare. Just make companies pay employees properly and if they can’t, maybe they shouldn’t be a business.

[–] jballs@sh.itjust.works 12 points 1 year ago (1 children)

I swear to God, yesterday I was checking out at an online pharmacy and they asked if I wanted to tip. People are tipping for prescription medication now?!

[–] FrankTheHealer@lemmy.world 62 points 1 year ago (1 children)
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[–] reallynotnick@lemmy.world 50 points 1 year ago (1 children)

The fact I'm getting asked to leave a tip before the service is rendered is what drives me really nuts. I've tipped on things and got terrible service and there is no way to adjust your tip down (and it can even be hard to increase it if they really do go above and beyond in some way).

[–] andrewta@lemmy.world 10 points 1 year ago (2 children)

It’s very easy to increase the tip.

Tip in cash. Never use the app to tip. When the item gets to you have a cash tip ready, if you want to tip. Nice thing about cash, if they don’t want to report the tip, there’s really no way to prove the tip was given.

[–] gk99@lemmy.world 17 points 1 year ago

I don't keep an ATM in my bedroom, unfortunately.

Only time I have cash for tipping is when I get tipped.

[–] Imgonnatrythis@lemmy.world 12 points 1 year ago

The best thing about gig deliveries is dropoff service imo. I never see the driver so cash isn't an option. Uber eats at least makes it easy to adjust tips and I often do adjust if surprisingly early or if they forget a drink.

[–] cstine@lemmy.uncomfortable.business 36 points 1 year ago (3 children)

I killed all delivery nonsense a while ago. It was like 4 fees plus a demand for a tip on top of inflated prices; go to the restaurant and pay $15 or pay DoorDash $35 for the same shit? Fuck that, I'll drive and pick my own damn food up.

And bonus, if half of it gets eaten in the car - I mean "wasn't given to me by the restaurant", sorry - at least I'm the one who ate the damn thing.

[–] ManosTheHandsOfFate@lemmy.world 16 points 1 year ago

I work from home and am very happy to get out of the house to pick up food.

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[–] gamer@lemm.ee 30 points 1 year ago

Tips help the company a lot more than the worker. If everyone decides to just be an asshole for a while and stop tipping, the workers being exploited will quit, and companies will be forced to pay actual living wages to attract/retain workers.

But that’s not going to happen because the social pressure of tipping is just too strong… and I say that as someone who is part of the problem by always leaving a tip :/

[–] espentan@lemmy.world 29 points 1 year ago

Don't want to pay your employees a decent wage? No need to worry, that's for the customers to sort out!

American tipping culture is off the rails, and business owners are rejoicing, I bet.

[–] BURN@lemmy.world 28 points 1 year ago (1 children)

Their fees and tipping finally got me to stop using the service at all. So many times a $10 tip would be left only for my food to show up an hour later and cold. It just stopped being worth it. Half the “drivers” are on foot or e-scooters at this point and the food is destroyed by the time it gets there.

I’m sure I’m not the only one coming to this conclusion too. The prices keep going up and the quality goes down

[–] MightyWeaksauce@lemmy.world 13 points 1 year ago (1 children)

Absolutely! I finally took DoorDash off my phone when I realized how they were slowly increasing the price of each part of the service over time. What started as a reasonable service for a reasonable price has turned into a game of boiling the frog without him noticing the heat is rising. I noped out hard.

[–] RozhkiNozhki@lemmy.world 7 points 1 year ago

My coworkers are doing a doordash lunch once a week and I was ok-ish with until my fav sandwich cost me twice as much as the restaurant price. Later that week I got an email from said coworkers informing us that we were having DISCOUNTED food because they bought a doordash pass which has since expired and we need a new one to keep the prices low. This was the end of it for me.

[–] jet@hackertalks.com 27 points 1 year ago* (last edited 1 year ago)

I view tipping as a form of hostage payment, I'll tip you today so you don't mess with my food tomorrow. My highschool time showed me how vulnerable people's food was to the whims of teenagers.

When a app nudges for tipping I just think they haven't set the right price for the service.

Luckily I live in a place without a tip culture now, so relaxing to know how much things actually cost.

[–] cory_lowry@lemmy.world 21 points 1 year ago (1 children)

I think wages should be increased and tip if the service is good, not force those employees to live off of only tips.

[–] Lucidlethargy@sh.itjust.works 19 points 1 year ago (1 children)

I always tip, but I'm pretty fucking over it from a company perspective. Doordash, Uber, and Grubhub are raking in INSANE profits while they stiff their workers.

These companies shouldn't be taking more than 1% or less of every transaction. Instead, they take a WAY larger cut. They do it in the worst possible way, too. There are layers of hidden fees - everything from menu items being secretly increased in price, to fees you don't see until the final second that they discretely lump (hide) under the sales tax column.

Fuck these companies.

[–] Astroturfed@lemmy.world 5 points 1 year ago* (last edited 1 year ago)

So, all the food delivery companies operate at a loss still. They have bloated costs, spend to much to acquire customers, have to overpay/lose money on deliveries. It's a shit business model. I really don't get it. The fact is no one wants to pay what it should cost to pay for food delivery. Paying people a wage that makes it worth doing + supporting the corporate info structure just makes food delivery more expensive than people are willing to pay.

If you're going to point at the amount of money flowing through these companies, say revenue at least. Door dash had a -7.97% profit margin on their most recent figures. Somehow with billions in revenue they lose money. Maybe they'll turn it around and be profitable, but I don't see it happening. It's a shit market. No one has brand loyalty, low barriers to entry, people only care who delivers the cheapest. No an industry I'd want to invest heavily in. Modern capitalism is all about establishing a brand loyalty and using it to force your competition out of business. Then screwing your customers.

[–] kinther@lemmy.world 17 points 1 year ago (1 children)

I've never used GrubHub, DoorDash, or any of those meal delivery services. I know I'm in the minority here, but I just don't trust people to not mess with my food in between the store and my house.

[–] Bakkoda@sh.itjust.works 9 points 1 year ago (2 children)

I've never once even considered it. I absolutely do not get this concept.

[–] ninja@hoboninjachicken.com 5 points 1 year ago

It's born from the same idea that people will pass out Halloween candy with blades in it. Which is a thing that is everyone "knows" about but has never actually been reported to happen.

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[–] TransplantedSconie@lemm.ee 11 points 1 year ago (2 children)

I used Grubhub exactly once.

Fucker ate my kids chicken tendies. I'll pick up my stuff from now on.

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[–] sturmblast@lemmy.world 10 points 1 year ago (5 children)

well that's the end of dardashian GrubHub for me I'm tired of that shit

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[–] afraid_of_zombies@lemmy.world 10 points 1 year ago

I travel for work often so used to use them. It was nice since it worked with my receipt software. I used to use them

  1. Costs are way too high

  2. Food was spilled, messy, and cold

  3. The tracker was a lie

This is going to make me never use them again

[–] argo_yamato@lemmy.world 7 points 1 year ago

Sounds like it is annoying even if you tipped well to start with. Glad I stopped using those apps a while ago. The only value they have to me now is to browse local restaurants when I can't think of a place to go. And a lot of times I just end up eating at home anyway.

[–] notannpc@lemmy.world 5 points 1 year ago

As soon as the pandemic was considered done, I’ve just deleted those awful apps. They overcharge you for the products, they stack on a bunch of bullshit fees, and they guilt you into tipping for the 50% chance that you get your order in a reasonable time and without things missing or wrong.

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