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I can't root my phone because I don't have an image for it (Moto G73) although I'd like to, but for some reason my banking app thinks it's rooted and refuses to work. This happened just after I updated it, it wasn't happening before.
Edit: I'm regretting not getting the Motorola Edge 40 Neo, which also costs £250, but is slightly better in multiple ways, and seems like it has better root support.
It does, but it's not designed for mobile. I would send a screenshot, but I don't trust myself to censor everything important.
Try to use a desktop, try different browsers if needed, if you cannot, you may need to physically go to the bank.
That's a fair point. My old bank which was pretty terrible I never installed their app and found the app just loaded a mobile version of their website so I just used that.
The website also makes me log in with 3 random digits from a pass code and sms verification every time, as opposed to the fingerprint the app required, so it's definitely more of a pain. The website claims to have chat feature to get support, but I don't see it even when I disable ublock origin for the site.