this post was submitted on 15 Mar 2024
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Hidden cameras capture bank employees misleading customers, pushing products that help sales targets (www.cbc.ca)
submitted 8 months ago by rinze@infosec.pub to c/canada@lemmy.ca
18 comments fedilink hide all child comments
 

AKA "surprisingly, oligopolies are there to make money and care about their customers just enough not to pee on their faces while someone else is looking".

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[–] KevonLooney@lemm.ee 16 points 8 months ago (2 children)

Interesting article, but nowhere near what Wells Fargo was doing. They had institutionalized their fake account openings. The average customer had 8 accounts (including checking, savings, credit cards, mortgages, etc.). That's obviously too many.

[–] cygnus@lemmy.ca 12 points 8 months ago (2 children)

Unrelated to the topic at hand, but I have something like 11 accounts with Tangerine (they're free). It's convenient for budgeting for different things.

[–] dom@lemmy.ca 4 points 8 months ago (1 children)

Yeah, I was gonna say I have 7 accounts. A lot of free ones labeled "vacation" "house projects" "emergencies"

[–] cygnus@lemmy.ca 3 points 8 months ago (1 children)

Exactly, and everything is automated so a percentage of my paycheck gets automatically sorted into each one. It's great.

[–] lobut@lemmy.ca 4 points 8 months ago (1 children)

grr, I hate you guys. You make me feel so disorganized! Why hadn't I thought of this type of thing?

[–] cygnus@lemmy.ca 7 points 8 months ago* (last edited 8 months ago)

It's mostly out of laziness! I'm a big fan of "set it and forget it" approaches to life. It also helps keep track of finances and prevents splurges you can't afford. If I have $300 in my "travel" account, I'm not going to go on a $1500 trip.

[–] isVeryLoud@lemmy.ca 1 points 8 months ago

Tangerine rocks, but their customer service can be... Hilarious.

[–] zqwzzle@lemmy.ca 2 points 8 months ago

So… we should allow them to keep going until it gets that bad?