this post was submitted on 21 Aug 2023
90 points (93.3% liked)
Technology
59219 readers
4025 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
This is a bad idea. Used to do call centre customer service, and while it wasn't implemented on our side, some contacts that got routed to us seems to be handled by chatbots before, and people aren't happy.
Human condition is complex, organic, often unique circumstances. A brain dead statistical machine like AI cannot be expected to handle these things well.
Now, if it is for health related big data analytics, like epidemic modeling, demographic changes, effect of dietary patterns (notoriously hard to model actually), then I don't see anything wrong with that. Caring for people? No way.
It's not going to be about patient interaction, at least not at first. This is about EMR-intrgrated analytics and diagnostic tools intended to help streamline the workflows of overworked doctors and nurses and to identify patterns that humans may miss.