this post was submitted on 08 May 2024
267 points (96.5% liked)

Technology

59219 readers
3235 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
267
Amazon Customer Service has become awful (www.dedoimedo.com)
submitted 6 months ago by Imhotep@lemmy.world to c/technology@lemmy.world
76 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] nyan@lemmy.cafe 22 points 6 months ago (2 children)

Amazon lost its way when in started acting as a storefront for others, rather than a bookstore. In other words, a good twenty years ago.

Tech gear in particular is one of the things that's extremely risky to order from there (along with food, meds, and anything for babies/small children), as there are a lot of fraudulent or damaged goods mixed into their supply. Go to a specialist supplier instead. Newegg isn't great, but at least they don't appear to mix inventory from different sellers the way Amazon does.

[–] SnotFlickerman@lemmy.blahaj.zone 4 points 6 months ago

Or, if possible, order directly from the manufacturer.