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Mods, what tips or etiquette do you recommend for reporting? (lemmy.cafe)

submitted 6 months ago* (last edited 6 months ago) by spujb@lemmy.cafe to c/fediverse@lemmy.world

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With recent events hilighting the value of quality moderation, it got me to consider: How can we help you out?

What steps, considerations, encouragements or warnings would you give the userbase regarding best practices for using the report feature (or other interraction with mods)? Reporting less, reporting more, putting more detail in the form, or just leaving it blank?

I was thinking of maybe putting together a psa-style infographic (a la think before you post) if the answers you give are poignant or significantly unknown to the average user.

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[–] vk6flab@lemmy.radio 3 points 6 months ago

Is this not a slightly selfish action? It solves the problem for you, but doesn't make the community better for everyone. I feel like blocking users should be reserved for issues like harassment, not spam.

This is an aspect that I had not considered. Even thinking about it now leaves me unsure of the best way forward.

Specifically, whilst it's a valid argument that blocking the user only solves this for me, and not blocking would help me see if the issue was dealt with, I feel that leaving the user free to roam across my screen is impacting me directly and if I'm not a moderator in a community, it's not my place to second guess their decision to leave such a user and post in place.

In other words, I'm stating to a moderator that I think that this post is spam and should be dealt with accordingly, but if you leave it alone, that's your choice.

I moderate several communities outside of the fediverse and spam in my communities is a one-strike ban. That's not what everyone does.

Having now thought through this again, now in more detail, I'm comfortable with blocking the user.