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A PR disaster: Microsoft has lost trust with its users, and Windows Recall is the straw that broke the camel's back (www.windowscentral.com)

submitted 5 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world

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It's a nightmare scenario for Microsoft. The headlining feature of its new Copilot+ PC initiative, which is supposed to drive millions of PC sales over the next couple of years, is under significant fire for being what many say is a major breach of privacy and security on Windows. That feature in question is Windows Recall, a new AI tool designed to remember everything you do on Windows. The feature that we never asked and never wanted it.

Microsoft, has done a lot to degrade the Windows user experience over the last few years. Everything from obtrusive advertisements to full-screen popups, ignoring app defaults, forcing a Microsoft Account, and more have eroded the trust relationship between Windows users and Microsoft.

It's no surprise that users are already assuming that Microsoft will eventually end up collecting that data and using it to shape advertisements for you. That really would be a huge invasion of privacy, and people fully expect Microsoft to do it, and it's those bad Windows practices that have led people to this conclusion.

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[–] Metz@lemmy.world 18 points 5 months ago* (last edited 5 months ago) (1 children)

I don't think a casual user would in many cases even be able to tell the difference. I mean you have a desktop with some icons which most of people only use to start the browser which is absolutely identical in both systems.

You have a start menu with other programs and you have a task bar which shows the open programs and some status icons and a clock.

It is really not that different. Most people just start a browser and go on Facebook or eBay or whatever, use a simple word processor for the daily needs. I don't think they would be able to tell the difference.

[–] pearsaltchocolatebar@discuss.online 8 points 5 months ago

My wife's 91 year old grandmother used Mint without any issues whatsoever. All she needed was solitaire and the internet.

But, a lot of people do look at something different and just throw up their hands and say, "I don't know how to use it," without ever trying.