this post was submitted on 07 Jan 2025
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[–] AbsoluteChicagoDog@lemm.ee 3 points 3 days ago (4 children)

Have you tried getting help on a basic question from a Linux forum?

[–] whostosay@lemmy.world 17 points 3 days ago (1 children)

Successfully, many times, it's extremely rare that I have to actually talk with someone directly because so much has already been accurately documented.

I work with windows and those forums don't do shit

[–] mnemonicmonkeys@sh.itjust.works 12 points 3 days ago* (last edited 3 days ago) (2 children)

I work with windows and those forums don't do shit

I've gotten to the point that every time I'm directed to Microsoft Help I automatically downvote whatever the MS rep posts, because it will never not be garbage

[–] whostosay@lemmy.world 9 points 3 days ago* (last edited 3 days ago) (1 children)

They just keep saying shit like "what version are you on?" Motherfucker, the latest, and honestly, we know there isn't a version where you fixed this problem thousands have been trying to solve for months and in a lot of cases years.

Idk how accurate this is, my boss had mentioned it, but apparently they've outsourced that shit to a third party, and they just keep opening tickets and solving them and keep asking you simple shit so they can bill per ticket solved. It's a godamn mess. I'm just hoping Linux catches on enough to enter the corporate world at the user level.

We're at a point where when something breaks, usually a Linux update fixes it, and it's windows equivalent just keeps further breaking itself.

[–] orange 6 points 3 days ago (1 children)

From what I've heard at work and from others, MS uses version queries to stall tickets because they constantly release updates that they can point to and say "you need to update before we can help".

[–] whostosay@lemmy.world 2 points 2 days ago

It's probably a good mix of both. Either way, I hope it tanks. It's getting ridiculous

[–] SuperSpecialNickname@lemmy.ml 3 points 3 days ago

I downloaded an extension that blocks sites I want just to block that garbage of a site

[–] smeg@feddit.uk 8 points 3 days ago

The ones on Lemmy are pretty good!

[–] circuitfarmer@lemmy.sdf.org 3 points 3 days ago

It used to be bad. In the last few years, it isn't. We want other people to use Linux now.

[–] missingno@fedia.io 2 points 3 days ago

A few times, why?